Tech Help for Seniors in Sydney

Yes. We take extra time, use simple language instead of tech jargon, and write down step-by-step instructions you can refer to later. Our technicians are specifically trained to be patient and never rush through explanations.

Absolutely. One-on-one training is a core part of what we do. We'll sit with you, show you how everything works, and practice together until you feel confident. We can cover basics like sending emails, making video calls, browsing the internet, and using apps.

Yes. We teach you how to recognise scam emails, suspicious phone calls, and fake websites. We also set up security measures on your devices and can help if you think you've already been targeted by a scam.

Our on-site home visit rate is $205 per hour with a one-hour minimum. Remote support (over the phone or screen-sharing) is $125 per hour. There are no hidden fees and we always explain the cost upfront before starting any work.

Yes, this is one of our most popular requests. We set up Zoom, FaceTime, WhatsApp Video, or whatever your family uses, and practice making calls together so you feel comfortable doing it on your own.

Yes. We can help you set up and navigate MyGov, Medicare online, Centrelink, My Health Record, and other government portals. We'll walk you through the login process and show you how to find what you need.

We come to your home across all Sydney suburbs. You don't need to unplug, carry, or transport anything. We also offer remote support over the phone for simpler issues if you prefer.

Yes. We help recover forgotten passwords for email, banking, MyGov, social media, and other accounts. We can also set up a secure, easy-to-use system for managing your passwords going forward.

Both. Many of our senior clients book regular sessions — weekly or monthly — for ongoing help and training. You can also call us anytime for a one-off visit when something comes up. There's no lock-in contract.